Privacy Policy

1. Overview

SuperDR ("we", "us") respects your privacy. This policy explains what data we collect, why, and how we handle it. By using SuperDR, you agree to this policy.

2. Data We Collect

Account data: Name, email, password, timezone, and billing information when you sign up.

Prospect data: Names, emails, job titles, company information, and other data you import or that the AI gathers from public sources during research.

Usage data: Feature usage, agent activity logs, email engagement metrics (opens, clicks, replies), and performance analytics.

Email content: Drafts and sent messages generated by the AI agent through your connected mailboxes.

3. How We Use Your Data

• To operate the Service — running AI agents, sending emails, tracking engagement
• To improve the Service — analyzing patterns to make the AI smarter
• To communicate with you — account notifications, product updates, support
• To enforce our Terms and prevent abuse

4. AI Processing

Your data is processed by AI models to research prospects, generate emails, and make recommendations. We may use anonymized, aggregated usage patterns to improve our AI systems. We do not sell your data or use your prospect lists to benefit other customers.

5. Third-Party Services

We use third-party providers for infrastructure, email delivery, data enrichment, and AI processing. These providers process data on our behalf under their own privacy policies. Key categories include:

• Cloud hosting and database providers
• AI model providers (for agent processing)
• Email delivery and tracking services
• Data enrichment and search providers
• Payment processors

6. Data Retention

We retain your data for as long as your account is active. When you delete your account, we delete your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., billing records).

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your data. Email us at support@getsuperdr.com and we'll respond within 30 days.

8. Security

We use encryption in transit and at rest, access controls, and regular security practices to protect your data. No system is 100% secure — we cannot guarantee absolute security.

9. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

10. Changes

We may update this policy. We'll notify you of material changes. Continued use constitutes acceptance.

11. Contact

Questions about your data? Email support@getsuperdr.com.